
Shipping & Returns
Shipping & Delivery Policy
Welcome to Reshmi Weaves - The Saree story by Alankriti. We take pride in offering a seamless shipping experience to our customers. From carefully packaging your order to selecting reliable delivery partners, we ensure that your purchases reach you in perfect condition and on time.
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Shipping costs are based on the
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Location
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Dimensions / Weight of the PAcket
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Delivery method.
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To find out how much the order will cost, a visitor should simply add the items the visitor would like to purchase to the cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.
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Delivery, generally, shall be made within "10 Days" from date of purchase. Some products may have a different delivery period, hence it is advised to check if different delivery period of a Product is mentioned on the product-details section.
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Delivery time may extend due to unpredictable situations (Eg. Natural Calamities/ Political issues, etc.)
Return & Exchange Policy
Return Policy
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Products are returnable only when there is a manufacturing defect. Subject to the Return Policy for that Product!
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Services and/ or Customized Products are Non-returnable once the delivery has been initiated.
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There might be a Return-Processing-Fees applicable on some products/ services.
Cancellation Policy
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Alankriti Fashions Pvt. Ltd. offers Cancellation against fully-paid orders before dispatch. Once the Order has been processed and dispatch has been made, No Cancellation is possible and Refund-Policy as mentioned below shall be applicable.
There might be a Cancellation-Fees applicable on some products/ services.
Refund Policy
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Digital Product
The products such as Digital Content like Documents/ Videos/ Images/ Digital Files.
Alankriti Fashions Pvt. Ltd. offers NO-Refund in any case, what-so-ever, for the Product/ Services/ Content which are Digital in Nature such as Softwares/ Video Content/ Photos/ Music Provided/, which may be served/ delivered via Digital Mediums such as, not limited to, Email/ Download Link/ Mobile App/ Web-Browsers or such products may also be served via physical devices such as pen-drives etc.
Though, if the delivery of such Product/ Service/ Content did not take place i.e the not initiated by Alankriti Fashions Pvt. Ltd., a refund shall be considered.
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Customized Product
The products where customization has been done specifically for the Ordering Customer such as, not limited to, Clothes/ T-Shirts/ Paper-Products and/ or any other type/ kind of Product/ Service/ Content.
Alankriti Fashions Pvt. Ltd. offers NO-Refund in any case, what-so-ever, for such Product/ Services/ Content.
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Subscription Services/ Product
The Subscription Services/ Product like, not limted to, Online-Courses/ Offline Courses, Software Services, E-Magazine or any other types, Alankriti Fashions Pvt. Ltd. offers Refund subject to Terms & Conditions and Refund/ Cancellation Policies of each of such product/ service.
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Refundable Products
The Products, which are Physical in nature and does not fall in to the category of `Digital Product` and `Customized Product`.
Alankriti Fashions Pvt. Ltd. offers Full-Refund only in case of a Manufacturing Defect, for the Physical Products which are physically delivered to Customer's Physical Location such as House/ Office/ Residential/ Communication Address via Postal/ Courier or such services.
Such Refunds are applicable only if the Unpacking Video has been made from opening of the Parcel/ Package and till the product is taken out. The Video should capture all sides of the product including Damaged/ Non-Damaged parts.
To claim the refund, the Captured Video should be sent via whatsapp only on the Whatsapp Number {{ refund_whatsapp_no }} along with the Order No./ Invoice No. of the Product. On receipt of such video and details, Alankriti Fashions Pvt. Ltd. shall analyze and approve/ deny the Refund-Claim.
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Process of Refund (Approved Refunds)
Refunds are processed only when Alankriti Fashions Pvt. Ltd. has received the Payment Amount into their authorised Bank Accounts!
For which are subject to the Refund-Process as mentioned earlier, Alankriti Fashions Pvt. Ltd. processes the refunds at the earliest, but Customer should note that the applicable Refund-Period is 7 worling days from the date of Refund-Claim application and the receipt of Unpacking Video.
In case of Approved-Refunds for a product for which full-Money was paid by the customer, the amount will be returned to the Customer to their Original Payment Source OR by way of Cheque. There will be NO-CASH refunds even if Original Payment Mode was Cash ( or COD ).
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There might be a Refund-Fees applicable on some products/ services, subject to approval of refunds.
